Privacy Policy
1. Who we are
ImageInAIChat is run by AIRPOST GLOBAL PTE. LTD., a company registered in Singapore (UEN 202346071K). We decide how your personal data is used for ImageInAIChat.
Our Data Protection Officer (DPO) answers questions about how we handle personal data and deals with requests and complaints. You can reach the DPO by email at privacy@imageinaichat.com.
2. What we collect
- From Google sign-in: your Google account ID, email address and name. We do not receive or keep your Google password, and we do not keep Google sign-in tokens.
- What you ask for: the image descriptions (prompts) and settings, such as image shape, that your AI chat sends to us. We keep each request together with the account that sent it.
- The images you make: each image file, with the time it was made and whether it worked.
- Credits: your balance and a record of every credit added, used or returned.
- Connection records: which AI chat apps you have connected and the access keys we gave them, so they can keep using your account.
- Purchases (once buying opens): Link and Stripe handle your payment. We receive details such as your name, email, country, the amount and whether the payment worked. We never see your full card number.
- Access records: for security and to prevent abuse, Cloudflare and our service process technical records, such as IP address, browser details and the time of each request.
- Messages: what you write when you email us, including reports and privacy requests.
We do not ask for and do not want sensitive information, such as health or financial details, in your prompts.
3. How we use it
- to sign you in and keep your account secure,
- to make your images and show them in your AI chat,
- to keep your credit balance correct and handle purchases and refunds,
- to answer your messages and reports,
- to look into misuse and enforce our Acceptable Use Policy, and
- to meet legal duties, such as keeping tax records.
We do not sell your personal data. We do not use your prompts or images to train AI models. We do not show ads.
4. Cookies
This website does not use advertising or tracking cookies, and we do not follow you on other websites. Our sign-in pages use only necessary cookies: one remembers which AI chat apps you have approved, and others last a few minutes to keep sign-in secure.
5. Companies that process data for us
- fal runs the image model. It receives your prompt and settings, and sends back the image. The model is made by Google, so your prompt may also be processed by Google to make the image.
- Google handles sign-in.
- Cloudflare hosts our website and service, stores your images and account records, and forwards email sent to our addresses.
- Stripe and Link handle payments once buying opens. Link (Sold through Link, LLC) is the merchant of record for each purchase, so Link and Stripe also use your payment details under their own privacy policies.
The AI chat app you use (for example Claude or Codex) also sees your requests and the images we return, because they appear in your chat. That company handles them under its own privacy policy.
We may also share data when the law requires it, to protect people from harm, or if our business is sold or merged.
6. Where data is processed
We and these companies process data in Singapore, the United States and other countries. When data leaves your country, we use these companies' contracts and safeguards to keep it protected to a standard comparable to Singapore law.
7. How long we keep it
- Your account, prompts, images and credit records: while your account is open. When you ask us to delete them or close your account, we delete them within 30 days.
- The link to an original image file stops working after 24 hours. You can ask your AI chat for the image again with its job ID while your account is open.
- Images and requests shown in your AI chat stay in that chat under the chat app's own rules. Deleting your account with us does not remove them there.
- Purchase and tax records: as long as the law requires, even after you close your account.
- Access records: at most 90 days.
- Emails: as long as we need them to deal with your message, and as the law requires.
8. Your choices and rights
You can ask us to:
- tell you what personal data we hold about you and how we use it,
- correct it,
- delete it and close your account, or
- stop using it for something you agreed to earlier.
Email privacy@imageinaichat.com from the email address of your account. We reply within 30 days. We handle requests under Singapore's Personal Data Protection Act.
You do not need an account to ask. If you think we hold personal data about you, for example because someone made an image of you, email privacy@imageinaichat.com too. For intimate or sexual images, use Report Intimate Images.
If you have a complaint about how we handle your personal data, email privacy@imageinaichat.com and say what happened. We look into it and reply within 30 days. If you are not satisfied, you can contact Singapore's Personal Data Protection Commission (PDPC). If you live in the EU or UK, you also have the rights given by data protection law there, including the right to complain to your local data protection authority.
9. Keeping data safe
Data travels over encrypted connections. Image files are stored privately and can only be opened with a signed link that expires. Only people who need it to run ImageInAIChat can access your data. If a data breach is likely to cause you serious harm, we tell you and the authorities as the law requires.
10. Age
ImageInAIChat is not for anyone under 18. If you think someone under 18 has given us personal data, tell us and we will delete it.
11. Changes to this policy
If we change this policy, we update the effective date at the top of this page. For important changes, we tell you on this site and by email before they take effect.
12. Contact us
Privacy questions and requests: privacy@imageinaichat.com. Other questions: support@imageinaichat.com.